Terms and Conditions
Course content and dates
While all efforts are made to adhere to the advertised programme, Malvern
Coppicing reserves the right to alter courses in accordance with weather
conditions, availability of resources and other factors. Malvern Coppicing
may also, occasionally, change or cancel an advertised date, and will
not be responsible for any losses as a result of travel arrangements
made in advance.
The customer is also advised to take out travel insurance to cover cancellation
losses. Naturally, participants will be informed of any cancellations
or date changes.
Insurance
Phil Hopkinson and Malvern Coppicing has Public Liability and public
indemnity insurance to cover its activities in cases where it can be
shown to be negligent. It is, however, recommended that the customer
takes out his or her own insurance to cover any damage to personal property,
cancellation, losses and injuries for which Malvern Coppicing is not
liable.
Liability
While all reasonable efforts will be made to ensure the safety and well
being of participants, courses take place in a woodland environment
and participants must be aware, understand and agree that there are
inherent dangers in a woodland environment. The participant accepts
responsibility for such risks to personal safety and acknowledges that
Malvern Coppicing is not responsible for any loss or damage to personal
property.
Students must also acknowledge that participation in a Malvern Coppicing
course does not qualify them in any way to teach the subject matter.
Malvern Coppicing will not be liable for any injury that results from
failure to follow its safety instructions.
Bookings and cancellation
To book a place on a course, the customer may pay a non-returnable deposit
up to a calendar month before the course start date.
The balance payment is required seven days before the start of the course,
and within this period the full course fee will be forfeited on cancellation
by the customer. The customer acknowledges that it is reasonable for
such penalties to arise, given the need to make preparations for the
course substantially in advance. It is recommended that the customer
takes out personal insurance to cover cancellation losses and if travel
costs are likely to be high it is advisable to check course viability
before booking travel tickets. Cancellation occurs when the customer
instructs Malvern Coppicing that he or she is unable to attend a booked
date, or when Malvern Coppicing informs the customer that a date will
not run. Should Malvern Coppicing have to cancel a course for any reason,
the customer will usually be offered an alternative date. If this is
not acceptable, the booked customer (not including provisional voucher
bookings - see below) will be eligible for a full refund.
Gift vouchers
Gift vouchers are value items and as such are non-refundable. Vouchers
are valid for a year (from either the date of issue or from the date
of a provisional booking made at the time of purchase) and can be redeemed
for equivalent monetary value on any Malvern Coppicing course. Vouchers
can be re-sold or given to a third party. Purchasers and recipients
are therefore responsible for ensuring that their redemption code is
not disclosed to third parties who are not the intended users of the
voucher, as a given code can only be used once.
If a provisional date booking has been made by the purchaser of the
voucher, on receipt, the recipient should confirm whether or not they
wish to attend this date. They can do this by either filling in a booking
form with their redemption code or informing Malvern coppicing that
they will not be attending the provisional date. Once a provisional
booking is so confirmed it becomes a full booking and the cancellation
conditions described above apply. If a provisional
booking is not confirmed within a calendar month of the course date,
the provisional place may be lost and the recipient may have to book
another date. The purchaser of the voucher has a responsibility to ensure
that the recipient is aware of these Terms and Conditions, Joining Instructions
and other booking details supplied with the voucher.
Participant Behaviour
Participants are expected to follow all safety instructions and not
to act in any way that compromises the safety, enjoyment, learning or
well being of themselves, other participants. Malvern Coppicing will
not tolerate abusive behaviour of any kind. Malvern Coppicing has a
strict no alcohol policy for safety and insurance reasons. All nonprescription,
recreational drugs are strictly prohibited. Malvern Coppicing reserves
the right to remove from a course any person/s who does not follow the
above rules and guidelines, or in the instructor's judgement presents
a serious safety risk. Any person/s so removed, will not be liable for
a refund or any compensation. In addition, Malvern Coppicing may ask
a person to withdraw from a course, without refund, if they are found
to suffer from a physical or mental condition which in the instructor's
judgement poses a threat to safety. If a prospective participant is
in any doubt about this, they must discuss their condition with the
instructor in advance and if the instructor deems necessary seek medical
advice. In addition, participants are asked to be respectful of other
participants, and staff, for example, with respect to noise (e.g. mobile
phones off or in silent mode) and smoking (best downwind, away from
the group.
Photography and video
Malvern Coppicing will occasionally take photographs or video for use
in its publicity material - if the customer does not wish to be photographed
or filmed he or she must inform Malvern coppicing, otherwise consent
will be assumed. Malvern Coppicing does not allow any of its training
to be videoed.
Click here for a copy of the Coppicing course booking form.
All pictures have been taken by myself in woodlands that I have worked.